SERVICE OVER THE WHOLE LIFE CYCLE
IFE offers a full service portfolio including operating and maintenance services, modifications, reengineering and overhaul of systems and components as well as material management and logistics programmes.
As an original equipment manufacturer we have more than 60 years of extensive experience with maintenance and servicing requirements. For the benefit of our customers, we are therefore in a position to offer customised and individual service concepts.
Whether it is a single vehicle or a complete rolling stock fleet to be equipped – RailServices take over the installation and commissioning and deliver a reliable service from the first minute through the complete life cycle of the vehicle.
Being part of the Knorr-Bremse Group, RailServices showcase the competence of the group on-site and ensure with its experienced specialists that customers “remain on track”.
Spare parts and service packages which are tailored to customer wishes go far beyond the usual scope and guarantee short response times and a straightforward on-site handling as well as a fast availability of the service engineers and the spare parts supplies.
The modernisation of older vehicles as well as the retrofit of complete rolling stock fleets with state-of-the art safety equipment are as much part of the portfolio as an active obsolescence management and the measurement of wear to prevent critical safety levels.
On the background of its competence and experience, RailServices take care of the rolling stock of our global customers to make sure that they meet the continuously rising requirements and the applicable safety standards.
SUSTAIN • ENHANCE • ACCELERATE
Worldwide over one million entrance systems in service today are the guarantee for full service approach and lifetime partnership.
RailServices offer a professional support from the initial installation of a door system and the accompanying training of customers’ local staff up to the installation of complete entrance system series for entire vehicles. Following customer wishes, specialists will be available at customer premises. Read more >>
We offer our customers specific and individual training programmes during the entire life cycle of the door system, ranging from first assembly training to the training for special service tools. Our trainers have many years of experience with the handling of systems. Experienced specialists are available during normal business hours to answer all your questions concerning the assembly, the start-up and the repair. According to the specific “service level” of the project concerned, we shall ensure the availability of qualified service technicians - upon request and corresponding agreement, on a world-wide scale, on-site as well as around the clock. Read more >>
In order to permanently operate an entrance system efficiently, maintenance work must be carried out at regular intervals. In the framework of our services we also offer preventive maintenance contracts over the whole product life cycle. Servicing of entrance systems is offered at fixed conditions and processing times. The customer benefits from the experience of our service engineers, a high delivery availability, a solid quality of the original spare parts and the works being carried out. A special advantage for the customer is the use of original IFE spare parts and modern testing tools which are being used for the generally defined standards and test procedures. Read more >>
In order to keep existing vehicles at the leading edge of technology, RailServices offer consultancy, engineering and implementation of possibilities for modernisation such as software updates, control system upgrades, retrofitting of new safety systems or the installation of completely new drives. This allows for entrance systems being in service for years to cope with increased requirements. Read more >>